Small gestures.
Big impact.

a medical professional holding hands with a patient
older woman playing with young boy
nurse providing comfort items to older woman
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older woman smiling while being hugged from behind by young woman
happy young nurse consulting older man
young medical aide comforting older woman
older woman smiling while being hugged from behind by young woman

More than care — a commitment

At the heart of everything we do is a firm belief: real healing goes beyond medicine, therapies, and clinical routines.

Our Signature Services are designed to make sure you feel seen, supported, and genuinely cared for throughout your stay.

older woman smiling while being hugged from behind by young woman

For when you need...

Care Navigation

  • Coordinated care from doctors, nurses, and specialists
  • Fewer avoidable hospital stays
  • Smooth transitions between care settings 
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Family Matters

  • Routine updates and communication
  • Dedicated visiting spaces
  • Family-focused support
older woman playing with young boy

UrgentSNF

  • For patients who don't meet acute admission criteria but still need support
  • Short-term stays with nursing oversight and rehabilitation services
  • Recovery in a comfortable, supportive setting
  • 24/7 direct admission line: 800-247-7498
happy young nurse consulting older man

Guest Services

  • Available 24/7 for any non-medical needs
  • Just a phone call away: 800-248-6527
nurse providing comfort items to older woman

We are care, anew.

Real stories. Real transformation.

Ralph Coleman

I really like the Nursing Care that Susan and Ti (Tiesha) have shown me since I arrived here at Bay Harbor. I especially enjoy my time with Frances in Physical Therapy! Frances gave me strength training and helped me how to navigate my motorized wheelchair.… he’s a great teacher!

— Ralph Coleman, Bay Harbor

Mary Lhotsky

This is a nice facility. Everyone is so helpful and physical therapy has me up and moving around.

— Mary Lhotsky, Bay Harbor

Doris Dickerson

I am 93 and thought I was able to go home but realized that I needed to come back to Bay Harbor. They have always taken care of me and everyone lets me talk and listen to me.

— Doris Dickerson, Bay Harbor

Barbara Tweilley

The rehab staff treat me well, especially Donita... encouraging me and lets me rest when I am tired.

— Barbara Tweilley, Bay Harbor

Aline Bradford

My aide, Vendell is the greatest. He does an amazing job, and he always does it with a smile.

— Aline Bradford, Bay Harbor

Larry Holland

I really enjoy being on the renovated unit. Therapy and care are really helping and I'm looking forward to getting back to better days.

— Larry Holland, Bay Harbor

Carmine Speziale

I am very thankful for the help of the nursing staff and aides. They helped with any problems I had! I would like to give special recognition to Charlotte Rozelle, Holly Getchell, Shonda Vandriessche, Tyrai Johnson, and Douglas Dashield.

— Carmine Speziale, Bay Harbor

Michael Shade

I like positivity as a patient. I need happy, encouraging staff, that is My Motivator! Courtney is the no-nonsense push that I need as well, which is equally important.

— Michael Shade, Bay Harbor

Anna Fisher

I had help decorating my tree with fall decorations. I've been at the facility for 19 years and I am glad to see the work being done by Bay Harbor. The employees are always really nice and if I need help they always help me.

— Anna Fisher, Bay Harbor

Malinda Harmon

I am very pleased with the care they provide, and I always stop by to speak and inform of any concerns I may have, and they directly address it. My mother is given good care, and she loves the nurses' aides and staff. I am very comfortable with her being...

— Malinda Harmon, Bay Harbor

Mary Titelman

Since Francis has started working with me, I have been able to be more independent working with my motorized wheelchair...the most improvement I've had in two years!

— Mary Titelman, Bay Harbor

Margaret Rasinski

My rehab stay at Bay Harbor has been great. My aide, Tay is always attentive to my needs. She is great!

— Margaret Rasinski, Bay Harbor

Nancy Powell

I would like to acknowledge Shonda's care and compassion as she treats everyone like family. I would also like to thank Charlotte Roszelle, Donna Kathy Brooks, Holly Getchell, Tyrai Johnson, and Douglas Dashield for being there to assist and will always go above and beyond for me!

— Nancy Powell, Bay Harbor

Jeanell Sims

I really enjoy the facility. The staff is excellent and very nice. One of my favorite aides is Vendell.

— Jeanell Sims, Bay Harbor

Aline Bradford

The Speech Therapist, Meredith is absolutely amazing. Her group activities are wonderful, and she always has a positive attitude.

— Aline Bradford, Bay Harbor

Bachtuyat Tringh (Wife)

I am thankful for Bella for taking great care of my husband and I feel so grateful. I am also appreciative of Patti Lister and Douglas Dashield for all the follow ups on any questions I had!

— Bachtuyat Tringh (Wife), Bay Harbor

Barbara Tiffany

I enjoy my stay here. I enjoy doing activities and therapy is really helping. The aides really help too.

— Barbara Tiffany, Bay Harbor

Ruth Collins

Bay Harbor is the best facility that I have been in. The nurses and aides are very nice and helpful. I've been to 3 other facilities and Bay Harbor by far is the best that I have gotten rehab.

— Ruth Collins, Bay Harbor

Patricia Parker

I've been here for a long time.  Everyone is so nice and takes care of me.  I like the games too.

— Patricia Parker, Bay Harbor

Ladonna Young

I want to give a very special shout out to Angela Clady in recreation. I really enjoyed my rehab stay and met some nice people. They even hosted a Super Bowl party, and what a party it was. They made me feel like I was home.

— Ladonna Young, Bay Harbor

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